Support
Support options
All support options are ticket based - we register an incident ticket number, which is used to gather issue information and communicate solutions to customers.
- Use our "Contact Us" form to submit a support request.
- Give us a call.
- Regular response time is 24 hours.
- Premium support options reduce response time to 1 hour.
- Our product warranty is 1 year, during which we guarantee product functioning according to the original specification.